Outsourced IT Overview

Jackson Thornton Technologies's managed IT services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, Jackson Thornton Technologies is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

Jackson Thornton Technologies's IT Consulting Services

Providing thorough and complete IT roadmaps for small and mid-sized companies in the Southeastern US area.

Small and mid-sized businesses need to be efficient to be competitive. At Jackson Thornton Technologies, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

IT Support | Helpdesk Services

Computer and network support for small and midsized businesses.

Downtime is a profit killer. At Jackson Thornton Technologies, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Southeastern US area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Jackson Thornton Technologies's managed IT and computer repair services present businesses like yours.

Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Jackson Thornton Technologies's proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

Employ Us as Your Company's Virtual CIO

An IT consultant with your company's best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?" or "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone.

Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At Jackson Thornton Technologies, we deal in solutions!

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

24/7 Help Desk

Keep downtime from plaguing your business’ operational efficiency.

Jackson Thornton Technologies is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

Desktop Monitoring and Management

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organization needs to keep its workstations in proper working order to maximize the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. The small business often doesn’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

Thorough Infrastructure Services

Building an IT Infrastructure from the Ground Up

Organizational difficulties that businesses have with their IT infrastructure often leave them with difficulties and deficits that hinder overall operational effectiveness. For this reason companies need to have a strategy in place when setting up their business’ computing infrastructure. When searching for the right company to help you set up and manage your IT infrastructure, you have to take into account the company’s competence in keeping your office organized.

Professional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with Southeastern US’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Jackson Thornton Technologies offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

vCIO - Powerful Technology Strategies

Let Jackson Thornton Technologies lead your technology initiatives with our Virtual CIO services.

Jackson Thornton Technologies's vCIO services present an angle that many smaller organizations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organization’s technology budget is utilized effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organizations spend their technology capital.

Business Computing Assessment

An expert inspection of your organization’s IT can get you started toward a better business.

If your business relies on information systems to function, and most businesses today do, you know just how quickly situations can arise with your IT. By having the experienced IT professionals at Jackson Thornton Technologies do a thorough assessment of your entire IT infrastructure, including onsite and cloud-based hardware and software systems, networking equipment, printers and copiers, and data storage facilities, you can get a comprehensive view of how your business works, and how those operations can be made more efficient through strategic improvements and properly managed and maintained business technology.