support technician

Computer and network support for Southeastern US small and midsized businesses.

Downtime is a profit killer. At Jackson Thornton Technologies, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Southeastern US area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Jackson Thornton Technologies's managed IT and computer repair services present businesses like yours.

Computer Hardware Support

If your hardware breaks, our tech support is there to fix it!

Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at Jackson Thornton Technologies possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.

Software Licensing and Management

Experience the most effective day-to-day operations with up to date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate the computing your staff needs. At Jackson Thornton Technologies, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.

Jackson Thornton Technologies's Help Desk

Your company’s personal IT hotline!

Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, Jackson Thornton Technologies offers Help Desk Support as an optional part of our Comprehensive IT support service.

Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.

For more information about how Jackson Thornton Technologies's professional IT technicians can present your organization with a high-degree of value, please take a minute and fill out the form on the right-hand portion of the screen, or simply give us a call at (334) 834-7660.

 

Free IT Whitepaper

Our 10 Benefits Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download

Managed IT Questions?

Do you have questions about IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!

Request a Consultation

Jackson Thornton Technologies strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

Contact Us
Contact Us

Learn more about what Jackson Thornton Technologies can do for your business.

200 Commerce Street ,
Montgomery, Alabama 36104

Call us: (334) 834-7660

News & Updates

Jackson Thornton Technologies is proud to announce the launch of our new website at www.jttconnect.com. The goal of the new website is to provide more information about our services for prospective clients.